Industries

Discover how businesses in your industry are using Esendex to achieve their communication goals.

Mobile Journeys move customers from A to B in the easiest way possible, increasing engagement rates in the process. Designed specifically for mobile, customers can be guided through any process – whether that’s making payments, completing a purchase, learning about your products, making appointments or reviewing offers and promotions.

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INSURANCE, BANKING AND INHOUSE

Financial Services

Connect directly with customers. Communicate securely with ID and verification and enhance your debt collection strategy.

Financial services

MARKETING AND ORDER ALERTS

Retail

Enhance your customers’ journeys by utilising messaging at key touchpoints from marketing to order notification.

Retail

APPOINTMENT REMINDERS

Healthcare

Improve attendance rates by sending SMS reminders and digitise your communications with patients.

Healthcare

IMPROVING CUSTOMER SERVICE

Utilities

The current climate in the utility sector is challenging for providers to say the least. The pressure is on to make customers happier, while at the same time providing services in a more cost-effective way.

Utilities

INTEGRATE OR RESELL

Partners and Resellers

Want to partner with us or resell our messaging services? Find out about our range of programmes from reselling to integration partners.

Partners and resellers

PUBLIC SECTOR

Local Government

Reduce costs and reach more customers with effective messaging channels that can deliver communications and handle secure payments.

Local government

MANAGEMENT & RENT AREARS

Property Management

Reduce costs and reach more customers with effective messaging channels that can deliver communications and handle secure payments.

Property management

DIGITAL RECRUITMENT

Recruitment

Messaging offers a discreet channel to communicate with job seekers about opportunities as well as keeping recruiters and candidates update

Recruitment

TAXI & DRIVER COMMS

Transport

Improve coordination between drivers, contractors and customers, or simply promote better customer and staff engagement, Esendex can help with automated messaging solutions.

Transport

SCHOOLS & UNIVERSITIES

Schools and Education

Keeping students and parents informed about what’s happening in your facility is easy with messaging solutions that fit your needs.

Schools and education

AIRLINES AND TRAVEL

Travel Companies

Drive bookings, improve customer experience and keep customers informed.

Travel companies

HOUSING ASSOCIATIONS

Social Housing

Efficient, automated messaging solutions for Housing Associations and Not For Profit organisations.

Social housing

SOFTWARE BUSINESSES

Software Companies

Powerful integrations designed to drive customer engagement, business growth and revenue with SMS, WhatsApp, RCS and more.

Software companies

SELL ONLINE

Ecommerce Businesses

Grow your ecommerce business with SMS. From automated checkout reminders and new stock notifications, to the latest promotions and time-sensitive deals.

Ecommerce

Built by developers, for developers. Integrate our APIs for simple, real-time communication

  Use our API documentation to integrate Esendex’ services into your systems within minutes. Here’s how to send an SMS:

// The POST v1/messages endpoint allows you to send a message to a single contact in one request.
// The message can also be sent via different channels; including SMS, Whatsapp and RCS.

curl -X POST 'https://api.esendex.co.uk/v2/messages' -H 'X-Api-Key: {{your-key-here}}' -H 'Content-Type: application/json' -d

{
  "accountReference": "EXxxxxxxxx",
  "name": "name",
  "characterSet": "characterSet",
  "channel": "channel",
  "from": "from",
  "validity": "2025-07-30T09:38:04.4517739+00:00",
  "messageType": "messageType",
  "body": {
    "text": "text",
    "templateId": "templateId"
  },
  "recipients": [
    {
      "msisdn": "msisdn",
      "variables": {},
      "metaData": {}
    }
  ],
  "addressBook": {
    "contacts": [
      {
        "id": "id"
      }
    ]
  },
  "metaData": {}
}